Shipping Policy

At Absaatech, we are committed to delivering your orders promptly and efficiently. This policy outlines our shipping methods, timeframes, costs, and other relevant details to ensure a clear and straightforward shopping experience.

1. Processing Time

• Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• Delays: High order volumes or unforeseen circumstances such as weather conditions may delay shipping. If your order is delayed significantly, we will contact you via email or phone.

2. Shipping Methods & Costs

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 5-7 business days.
• Express Shipping: Estimated delivery within 2-3 business days.
• International Shipping: Estimated delivery times vary depending on the destination.

Shipping costs are calculated at checkout and depend on your selected shipping option and location.

3. Free Shipping

• Eligibility: We offer free standard shipping on orders over [Insert Amount, e.g., $50].
• Exceptions: Free shipping may not apply to oversized or special-order items.

4. Order Tracking

• Tracking Information: Once your order has shipped, you will receive an email with a tracking number and a link to track your order. Please allow 24-48 hours for the tracking information to update.
• Tracking Issues: If you have not received tracking information or there are issues with your tracking, contact us at [Insert Email Address].

5. Shipping Restrictions

• We currently do not ship to P.O. boxes or APO/FPO addresses.
• Some products may have shipping restrictions due to regional regulations. If this applies, we will notify you promptly.

6. International Shipping

• Customs and Duties: International orders may be subject to import duties and taxes, which are the responsibility of the customer.
• Delivery Time: Varies by location and may take up to 14-21 business days. Customs processing can also affect delivery times.

7. Damaged or Lost Shipments

• Lost Packages: If your package is lost during transit, please contact us at [Insert Email Address]. We will work with the shipping carrier to resolve the issue.
• Damaged Goods: If your order arrives damaged, please contact us within 7 days of receipt with photos of the damaged product. We will replace or refund your purchase as needed.

8. Order Changes and Cancellations

• Order Modifications: Once an order is placed, changes can only be made within the first 12 hours by contacting us at [Insert Email Address].
• Cancellations: Orders can be canceled within the first 12 hours. After this period, the order will be processed, and cancellation may not be possible.

9. Shipping Delays

• External Factors: Delays caused by natural events, carrier delays, or other external factors are beyond our control. We will do our best to communicate updates when such events occur.
• Contact Support: For questions related to shipping delays, please reach out to our support team at [Insert Email Address].

10. Contact Information

For any inquiries regarding shipping or to report an issue:

• Email: [Insert Email Address]
• Phone: [Insert Phone Number]
• Address: [Insert Address]